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Managed Services - Calgary

IT calgary computer network support

A Calgary IT company, Global Edge Systems & Wireless Inc. is a global supplier of managed servcies for IT networks.

Benefits of Managed Services Include:

  • faster implementation of IT resources

  • higher levels of security and reliability within the IT environment

  • lowered operating costs and improved ROI

  • more efficient management of in-house resources and personnel

  • better systems performance

  • less downtime

  • less worry - know when performance or system availability is affected before it impacts operations

  • completely custom and flexible services that are shaped to fit your exact needs

  • You will have access to senior level expertise in many different IT areas (e.g. Citrix, UNIX, Exchange...) when required to ensure problems are handled quickly and effectively


 

Managed Services includes monitoring of ...

  • Software and database systems such as; Citrix, Oracle, IIS, SQL, Exchange

  • Intel, Linux and UNIX servers

  • Network Infrastructure devices such as routers, switches...

  • Hundreds of Network Components such as CPU utilization, memory utilization...

  • Virtual Private Networks (VPN)

  • Network security and firewall devices

The Global Edge solution uses the Simple Network Management Protocol (SNMP) is a UDP-based network protocol to monitor network-attached devices for conditions that warrant administrative attention. SNMP is a widely used protocol for monitoring the health and welfare of network equipment, such as routers), computer equipment and even devices like UPSs

Managed Services are great for companies that ...

  • Do not have the employees or time to support the network infrastructure

  • Do not have the tools to monitor network devices in-house

  • Want to reduce network support costs

  • Have multiple locations or remote locations with limited staff to support network devices

  • Want to proactively detect and resolve problems instead of reacting to an issue

  • Have proprietary technology without the required resources in-house to monitor and manage what is required

Managed services simplify IT operations and reduce investment by delivering systems and applications as an externally administered service. They provide organizations with predictable monthly costs, access to best-of-breed IT and the latest applications - all without the costly and pain-staking need to overhaul IT systems regularly. Managed services also provide 24x7 IT administration services, allowing your IT personnel to focus on strategic issues.

Managed Services Dashboard (sample screen shot - click for larger view)

managed services

click for larger view of Managed Services Dashboard

Delivering and maintaining effective networks requires specialist skills and resources that many businesses are finding it difficult to provide in-house. Opting for a managed service is just one way to ensure that your business meets its expectations. Need a way to keep your network and applications up and running? No problem. Looking for an economical yet efficient way to handle systems monitoring and management? Global Edge has the solution.

Your organization can experience maximized system up-time through our real-time, pro-active monitoring, root cause analysis, and work flow service automation. The results help lead you to increased revenue growth and increased employee productivity; reduced risk; redeployment of company resources; optimized communications applications and network performance; and financial re-engineering of information technology costs to achieve predictability and flexibility of investment.

Global Edge Managed IT Services gives customers the most advanced IT capabilities while helping to free up their resources for more strategic endeavors within their organizations.

Our services include 365/24/7 Managed Network Services, IT Consulting Services, Network Services, Managed Security Services, Online Data Backup Services, Storage Services, and Replication Services.

These services are ideal for organizations requiring a secure, available, and managed IT environment to support their business-critical systems and applications.

IT calgary computer network support

managed services calgary - FAQ
 

What are Managed Services?

Why use Managed Services?

What are the benefits of Managed Services?

How long will it take to implement Managed Services?






managed services

Managed services is like a dashboard, constantly monitoring the performance of your servers and network.

On behalf of Lario Oil & Gas Company, I would like to extend our appreciation to the Global Edge Team for a job well done during our recent IT transition. A smooth conversion has helped to build our confidence in Scott’s abilities, along with the other skilled technicians on the team. During the transition, Global Edge was responsible for augmenting our existing network servers, firewall, mail server and workstations up to the latest industry standards, giving us a stable, secure network environment.

It is reassuring to see our monthly IT bill decrease with fewer onsite visits from the technicians. This is a tangible sign that our system is running optimally. With Lario’s network monitored 24/7 by the GE Managed Services, I feel at ease that we are being proactive in preventing issues before they happen, lowering our monthly IT costs.

I am extremely satisfied with the Global Edge Team and the way they respond and troubleshoot when IT issues do arise. Be it through remote access support or interaction with staff onsite, GE’s IT specialists show a strong commitment to see the issue through to resolution. We have notably seen our productivity increase because we are less distracted by IT issues and more focused with running our business.

In these competitive times, downtime is not an option; Global Edge understands that. They have an excellent comprehension of our industry’s requirements and applications. It is without hesitation that I happily recommend Global Edge as a first rate IT Oil & Gas support company.

Best Regards,

Lario Oil & Gas Company

[signed]

Marnie Wildeman
Geotechnical Manager






































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