IT Managed Services - Global Edge

Managed Services

Global Edge Systems & Wireless Inc. provides comprehensive managed IT services in Calgary.

Managed services simplify IT operations and reduce investment by delivering systems and applications as an externally administered service. They provide organizations with predictable monthly costs, access to best-of-breed IT and the latest applications - all without the costly and pain-staking need to overhaul IT systems regularly. Services include 24x7 IT administration services, allowing you and your IT personnel to focus on strategic issues.

IT support managed services

Benefits of Managed Services:

Increased Productivity
Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.

Reduced Business Impact from IT Failures
Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.

Reduced Network Downtime Through Proactive Maintenance
Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.

Other Benefits of Managed Services:

  • Faster implementation of IT resources

  • Higher levels of security and reliability within the IT environment

  • Lowered operating costs and improved ROI

  • More efficient management of in-house resources and personnel

  • Better systems performance

  • Less worry - know when performance or system availability is affected before it impacts operations

  • Completely custom and flexible services that are shaped to fit your exact needs

  • You will have access to senior level expertise in many different IT areas (e.g. Citrix, UNIX, Exchange...) when required to ensure problems are handled quickly and effectively


Managed Services includes monitoring of ...

  • 24x7 Advanced Performance Monitoring

  • Server Configuration Management

  • Key Application Maintenance

  • Microsoft and 3rd Party Patch Management

  • Real Time Server Optimization

  • Scheduled Preventative Maintenance

  • 24x7 Advanced Performance Monitoring

  • Workstation Configuration Management

  • Microsoft and 3rd Party Patch Management

  • Real Time Workstation Optimization

  • Scheduled Preventative Maintenance

  • Firewall Management and Maintenance

  • Router and Switch Performance Monitoring

  • Anti-Virus Monitoring and Management

  • Anti-Spam Monitoring and Management

  • Regular Vulnerability Scan and Report

  • Backup Deployment and Configuration

  • Backup Performance Monitoring

  • Backup Software Updates

  • Scheduled Backup Jobs

  • Data Center Replication and Disaster Recovery Planning

  • Monthly Network Health Review

  • Unlimited Network, End-user and Network Support


The Global Edge solution uses the Simple Network Management Protocol (SNMP) is a UDP-based network protocol to monitor network-attached devices for conditions that warrant administrative attention. SNMP is a widely used protocol for monitoring the health and welfare of network equipment, such as routers), computer equipment and even devices like UPSs.

Managed Services are great for companies that ...

  • Do not have the employees or time to support the network infrastructure

  • Do not have the tools to monitor network devices in-house

  • Want to reduce network support costs

  • Have multiple locations or remote locations with limited staff to support network devices

  • Want to proactively detect and resolve problems instead of reacting to an issue

  • Have proprietary technology without the required resources in-house to monitor and manage what is required


Managed services simplify IT operations and reduce investment by delivering systems and applications as an externally administered service. They provide organizations with predictable monthly costs, access to best-of-breed IT and the latest applications - all without the costly and pain-staking need to overhaul IT systems regularly. Managed services also provide 24x7 IT administration services, allowing your IT personnel to focus on strategic issues.

Delivering and maintaining effective networks requires specialist skills and resources that many businesses are finding it difficult to provide in-house. Opting for a managed service is just one way to ensure that your business meets its expectations. Need a way to keep your network and applications up and running? No problem. Looking for an economical yet efficient way to handle systems monitoring and management? Global Edge has the solution.

Your organization can experience maximized system up-time through our real-time, pro-active monitoring, root cause analysis, and work flow service automation. The results help lead you to increased revenue growth and increased employee productivity; reduced risk; redeployment of company resources; optimized communications applications and network performance; and financial re-engineering of information technology costs to achieve predictability and flexibility of investment.

Global Edge Managed IT Services gives customers the most advanced IT capabilities while helping to free up their resources for more strategic endeavors within their organizations.

Our services include 365/24/7 Managed Network Services, IT Consulting Services, Network Services, Managed Security Services, Online Data Backup Services, Storage Services, and Replication Services.

These services are ideal for organizations requiring a secure, available, and managed IT environment to support their business-critical systems and applications.