calgary IT support - FAQ
can you monitor our network?
Global Edge Systems & Wireless Inc. provides managed service providers (MSPs) with industry-leading software to remotely service small and medium-sized business customers.
faster implementation of IT resources
higher levels of security and reliability within the IT environment
lowered operating costs and improved ROI
more efficient management of in-house resources and personnel
better systems performance
less downtime and better customer service
Regular maintenance of your network is a preventative measure that protects you against major meltdowns like failing hard drives, lost data, slow or full mail servers. Global Edge can provide daily and/or weekly maintenance that is appropriate to the scope of your network.
Maintenance may include:
daily tasks
Verify Backups on a daily basis.
Check Event Logs for underlying issues.
Disk integrity checks on all servers.
Monitor storage availability.
Resource monitoring
weekly tasks
Verify Backups by performing limited restore from tape.
Verify raid drives are good and fans are operational. Check for overheating and any environmental issues.
Check Event Logs for underlying issues.
Disk integrity checks on all servers.
Monitor storage availability.
Resource monitoring.
What IT credentials does your IT support team have?
How long has Global Edge been providing IT network support in Calgary?
What IT network areas does Global Edge specialize in?
We are moving our office to a new location in Calgary. Can you move our entire corporate network for us?
Can you upgrade our MS Exchange Server?
Can you monitor our network?
Can you help us implement an IT disaster recovery plan?
Do you have an online IT help desk?
Do you offer after hours IT network support in Calgary?
Can we setup a monthly contract with you for unlimited ongoing computer network support in Calgary?
Can you help us to reduce or eliminate all of the spam we get?
Do you offer IT managed services for our network?
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