24/7 computer support
Special 24/7 IT support contracts are available to our Calgary customers.
levels of support
telephone support
Many issues can be resolved by a simple telephone call. If you have a support contract with us, a real live technician will answer the phone 24 hours a day, 7 days a week.
remote support
If the problem cannot be resolved over the phone, our technicians have secure, remote VPN access to all of your networked computers and can login remotely to troubleshoot and solve the problem.
onsite support
Yes, if necessary, our technicians will come to your office in the middle of the night, even on a weekend, to resolve any hardware or software issues that are interefering with the flow of your business.
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